Privacy Policy

1. Information We Collect

We may collect the following personal information when you contact us or use our website:

• Name, email address, phone number, and company name that you provide through our contact or enquiry forms;
• Project details you choose to share, such as project location, timeline, and indicative budget;
• Technical and usage data collected automatically through cookies and analytics tools (such as pages visited, device type, and approximate location).

2. How We Use Your Information

• To respond to your enquiries and provide quotes and product information;
• To communicate with you about your project or order;
• To improve our website, products, and services;
• To comply with our legal obligations.

We do not sell your personal information to third parties.

3. Cookies and Analytics

Our website uses Google Analytics to understand how visitors use the site. Google Analytics uses cookies to collect anonymised usage data. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on, or by disabling cookies in your browser settings.

4. Disclosure of Personal Information

We may disclose personal information to:

• Service providers who help us operate our website and process enquiries (such as website hosting and form-processing providers), some of which may store data outside Australia;
• Professional advisers, contractors, or delivery partners where necessary to fulfil your request;
• Government or regulatory bodies where required by law.

5. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Enquiry data is stored with reputable third-party providers that maintain their own security safeguards.

6. Access and Correction

You may request access to, or correction of, the personal information we hold about you at any time by contacting us using the details below. We will respond within a reasonable period.

7. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us first so we can investigate and respond. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

8. Contact Us

Da Zang Pty Ltd trading as Nexa Pods (ABN 90 634 527 067)

218/89 High Street, Kew VIC 3101, Australia

Phone: +61 3 9008 6321

Email: info@nexapods.com.au

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the date of the most recent update.